FAQS
Shipping
It is very important to read and understand this policy. :)
USA In Stock orders will ship in 3-5 business days via USPS from our warehouse. Overseas In Stock orders will ship out in 2 days, but will take 5-15 business days to arrive to your residence.
Pre-Order sales can take up to 4 weeks to ship! Please pay close attention to the product description for estimated arrival date. Pre-Order items will not be refunded due to wait time!
- First Class 3-5 Day Shipping - No insurance.
- USPS Priority 2-4 day S&H - Delivery times are not guaranteed. Includes $50 insurance through the United States Postal Service
Taxes
Florida Residents will be charged 7% sales tax.
Sale Items
All CLEARANCE ITEMS are final sale-no exceptions!
Returns/Exchange
We want you to love your clothes, but if you don't -- unworn, unwashed items, free of smoke odors/pet hairs and with tags attached can be exchanged/returned (store credit) within 15 days of arrival. Please see our official return policy for details.
Care Instructions
Please read clothing labels carefully to find out how to take the best care of your purchase. When in doubt use the delicate cycle and air dry or dry on low heat.
Shipping
ALL ORDERS IN THE U.S. SHIP FOR FREE!
In Stock orders will ship in 5-7 business days via USPS from our warehouse. Overseas In Stock orders will ship out in 3 days, but take 5-15 business days to arrive to your residence.
Pre-Order/Pop-Up Sales can take up to 4 weeks to arrive! Please pay close attention to the product description for estimated arrival date. Pre-Order items will not be refunded due to wait time!
- First Class 3-5 Day Shipping - No insurance.
- USPS Priority 2-4 day S&H - Delivery times are not guaranteed. Includes $50 insurance through the United States Postal Service.
The Dapper Squirrel Boutique is not responsible for any lost or stolen packages.
Return Policy
We know that ordering things online can be a gamble since you can’t touch the items or try it on, and because of that we try our best to be very return-friendly. However, as in life, there are certain rules that must be followed so that we can help you out!
- Clothing goodies must be returned within 15 days of shipping to receive a STORE CREDIT (e-gift card) or EVEN EXCHANGE.
- NO REFUNDS UNLESS PRODUCT IS DEFECTIVE!!!!!!!
- Returned items must remain un-washed and unworn.
- Graphic tees are to be considered FINAL SALE and not eligible for return unless defective.
- Monthly curated boxes are to be considered FINAL SALE and not eligible for return unless defective.
- Anything purchased with any form of personalization is a FINAL SALE item and is not eligible for return.
- Any item purchased at a highly discounted price (50% or higher) is FINAL SALE and not eligible for return or exchange.
IMPORTANT: WE ARE NOT RESPONSIBLE FOR CUSTOMER ERRORS MADE AT CHECKOUT. It is the customer's responsibility to notify us immediately if an incorrect size, color, print, or shipping address was selected at checkout. Customer is responsible for return shipping before an exchange or store credit will be issued.
To start a return, email us at thedappersquirrelboutique@gmail.com and provide the following information:
- Invoice Number
- Product Name
- Reason for Return
- Refund or Exchange
Allow 2-3 days for processing and return shipping label emailed to your email address on record. Once the returned item arrives back at the shop and is inspected, we will immediately issue a store credit or process the even exchange.
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